U.S. & International Shipping
All North American shipping is via UPS/ Fedex ground unless otherwise specified, and delivery times vary according to shipping zone. Studio Samuel cannot be held responsible for delays once the package is in transit. Whenever possible we recycle boxes and packaging material, so if your order comes in a used box think of it as our tiny contribution to saving the planet from more waste. Orders over $100 require a signature unless specifically waived by the end receiver. If signature delivery is waived, Studio Samuel is released from any and all liability for missing packages. Fees apply for address changes made after an order has shipped and for returned packages.
Studio Samuel does ship internationally to most countries around the world. Canada and Mexico are both considered international. We ship with a USMCA certification on all goods. However, orders over $20 sent via commercial carrier (UPS, Fed Ex, DHL, etc) may incur clearing fees and taxes which are the responsibility of the buyer.
Disclaimer: Many countries charge import duties and/or custom’s fees which are the responsibility of the buyer and are paid upon delivery by the buyer. Studio Samuel cannot estimate these fees as they vary from order to order. If you are unaware if your country charges duties or what the duties will be, please contact your postal authorities to receive more information.